Experience the transformative power of Yunnie Life Coaching, where Eastern psychology and life coaching merge. I'm Yunnie, a certified life coach and qualified counsellor specialising in Life Coaching and Yijing (ancient Chinese wisdom). Regardless of background or beliefs, I create a welcoming space for those seeking direction, vision, structure, or support. Let's embark on a personalised journey of self-discovery, creating a compelling vision for your future.
Yunnie Life Coaching - Refund Policy
At Yunnie Life Coaching, we strive to provide exceptional life coaching services to our clients. Your satisfaction and success are our top priorities. However, we understand that circumstances may arise where you may require a refund for our services. This Refund Policy outlines the conditions under which you may be eligible for a refund.
1. Refund Eligibility
a. Cancellation by the Client: If you decide to cancel your life coaching sessions before any services have been provided, you may be eligible for a refund of the fees paid for the unused sessions. The refund amount will be calculated based on the number of unused sessions.
b. Unsatisfactory Services: If you believe that the life coaching services provided by Yunnie did not meet your expectations or were not as described, you may request a refund. We will carefully review your request and consider issuing a refund based on the circumstances.
2. Refund Request Procedure
a. To request a refund, you must contact Yunnie Life Coaching via email at yunnielifecoaching[at]gmail.com within 14 days from the date of the first life coaching session.
b. In your refund request, please provide the following details:
Your full name
Date of purchase
Reason for the refund request
Proof of payment
3. Refund Decisions
a. Yunnie Life Coaching will review your refund request and make a decision within 14 days of receiving the request and all necessary information.
b. We reserve the right to refuse a refund request if we find evidence of misuse of our services or a violation of our Terms and Conditions.
4. Refund Disbursement
a. If your refund request is approved, the refund amount will be disbursed to the original payment method used for the purchase.
b. Please note that processing times for refunds may vary depending on the payment provider and may take up to 14 business days.
5. Non-Refundable Services
a. If you have used any of the life coaching sessions or accessed any materials provided by Yunnie Life Coaching, you will not be eligible for a refund for those used services.
b. Additionally, any third-party fees or charges related to the payment process (e.g., transaction fees) are non-refundable.
6. Amendments
a. Yunnie Life Coaching reserves the right to modify or update this Refund Policy at any time without prior notice. By continuing to use our services after such modifications, you agree to be bound by the updated Refund Policy.
By using our website and services, you acknowledge that you have read, understood, and agreed to this Refund Policy. If you have any questions or concerns, please contact us at yunnielifecoaching@gmail.com. Thank you for choosing Yunnie Life Coaching!
Date of last update: 8 Aug 2023